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Quality

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Customer Service

World Class companies do not give up the quest for new and better ideas. They continually test new products and services to explore new markets and they are not afraid to stop and think about what they do. Customer expectations define standards. The customer is the ultimate performance or service.
We at Vantec World Transport (UK) Ltd are committed to exceed the expectation of the customer.

Imports - Airfreight, Seafreight

In order for us to provide you with comprehensive service, we require you to supply us with a copy of your order when it is placed on your supplier.
This will allow us to:

  • Inform and advise our overseas agent of the pending shipment
  • Contact the supplier to obtain the shipment status information
  • Advise you of the expected transit and delivery dates
  • Monitor and track your shipment, door to door
  • Exports - Airfreight, Courier, Seafreight

    When we receive your export booking, complete with shipment weights and dimensions, we will:

  • Confirm collection date and time
  • Book the export shipment and advise you of the relevant transit information
  • Monitor status of your order prior to departure
  • Confirm actual departure information
  • Provide you with a proof of delivery
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